Symantec Eligibility Criteria

Thank you for your interest in Symantec's Donation Programme.

Symantec has two types of donation offerings, Desktop and Enterprise, each with different eligibility criteria:

Symantec Desktop Products provide security for a single computer.  Please see Symantec Desktop Programme Eligibility Criteria for further information on eligibility.

Symantec Enterprise Products are installed on a server to provide security for multiple networked computers in a small to large business environment. Please see Symantec Enterprise Programme Eligibility Criteria for further information on eligibility.


  • Quantity:

  • Organizations may request one Symantec Norton security product, either Norton Small Business or Norton Security, per fiscal year (July 1 to June 30).

  • Organizations may request up to 20 Norton Utilities licenses per fiscal year (July 1 to June 30).

  • Organizations may request up to two Symantec Enterprise products per fiscal year (July 1 to June 30).

  • Organizations may request up to 100 Symantec Enterprise licenses per fiscal year (July 1 to June 30).

  • Budget: Organizations with annual operating budgets of less than $10 million are eligible for products in this program.

  • Nonprofits only: In order to participate in the ENCLUDEit donation programme, nonprofit organizations must be validated by ENCLUDEit as an organization operating on a nonprofit basis for the public benefit. Organizations must also meet the individual eligibility requirements of specific donor partners to request product donations from those partners' donation programmes.

  • Organization types: The following organization types are not eligible to request products in this program.

  • Academic organizations

  • Employee or membership benefit organizations

  • Certain social or recreational clubs

  • Boy Scouts of America

  • Organizations that support political parties or candidates

  • Advocacy groups

  • Religious organizations without a secular community designation. A secular designation is defined as an organization separate from the church or religious organization that provides services to people regardless of their religious beliefs and does not propagate a belief in a specific faith.

  • Terms of service: Organizations that request Symantec products must agree to any applicable terms of service.



  • Embargoed countries: Organizations in embargoed countries or regions or traveling through them may not use Symantec products, including Cuba, Iran, North Korea, Sudan, Syria, and Crimea.



  • Anti-discrimination policy: Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive products in this program.

  • Case study: Recipient organizations must be willing and able to provide information to Symantec for the purposes of creating a case study or testimonial on this program.

  • Product distribution:

  • Products will be distributed under this program to qualifying organizations only, not to individuals.

  • Recipient organizations may not transfer or resell Symantec products.